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Agreement to Terms of Use

These terms and conditions of use (the “Terms of Use”) apply to Libra Financials website located at libra.ids.com.lb, and associated sites linked to ids.com.lb. The site is property of Integrated Digital Systems (IDS). By using the site, you agree to the terms of use. If you do not agree, please do not use the site.

 

Registration

Your registration on libra.ids.com.lb allows you to purchase Libra users and start using Libra Financials ERP. Packages are available on a yearly basis only. You will be reminded by email when the subscription date of any of your users is near to expiry.

 

Training

Training Sessions

LIBRA Customer Support team provides online training sessions on different Libra modules. One free training session is provided per module. The provided session(s) will be recorded and shared with the team for later reference. The training is provided by qualified and accredited trainers. The sessions’ format is ONLINE. Onsite training is possible at an additional cost.

Our team will contact you to schedule the training sessions when you activate your account.

Number of Attendees

Our team will provide one free training session per module (for registered users only). Users are invited to the training based on their profiles on the website.

Cancelation of Training Sessions

Online Training session cancelation must be made no later than 24 hours prior to the session start time. Cancellation should be requested by email to support@ids.com.lb

Session Fees

The number of sessions, as listed in the packages’ details on the website, will be offered for free. Pre-recorded training videos are also available on our YouTube Channel. Additional online or onsite training sessions requested by the client are subject to additional charge.

 

Organization Accounts and Administrators – Roles and Permissions

When you sign up for an account for your organization you may specify one or more administrators. The administrators will have the right to configure the Services based on your requirements and manage end users in your organization account. If your organization account is created and configured on your behalf by a third party, it is likely that such third party has assumed administrator role for your organization. Make sure that you enter into a suitable agreement with such third party specifying such party’s roles and restrictions as an administrator of your organization account.

You are responsible for (i) ensuring confidentiality of your organization account password, (ii) appointing competent individuals as administrators for managing your organization account, and (iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that IDS is not responsible for account administration and internal management of the Services for you.

You are responsible for taking necessary steps for ensuring that your organization does not lose control of the administrator accounts. IDS shall not be liable for any loss or damage to information cause by misuse of roles and permissions.

You can make use of IDS support services to control user and access rights by sending an email to support@ids.com.lb.

In the absence of any specified administrator account recovery process, IDS may provide control of an administrator account to an individual providing proof satisfactory to IDS demonstrating authorization to act on behalf of the organization. You agree not to hold IDS liable for the consequences of any action taken by IDS in good faith in this regard.

 

Support Services

You can contact our support team to report any issue you face on the platform by sending an email to support@ids.com.lb

 

Termination of Registration

Postponing the renewal till after the expiry date will automatically disable the user from accessing Libra platform. When all user accounts are expired, registration on Libra platform is considered terminated and action will be taken to deactivate the company data.

 

Backup

IDS support team ensures storage and validity of data backup based on the following plan:

    • Data backups are kept for 7 working days.
    • Data backup is taken between 12:01 am and 01:59 am Beirut time Eastern European Time (EET) (UTC+02:00) or Eastern European Summer Time (EEST) (UTC+03:00) during the summer.
    • In case of termination of registration, the latest backup copy is kept for 30 calendar days on our servers, after which we have the right to dispose of it.

 

Data Protection

IDS, certified for ISO 27001:2013, is committed to protect the confidentiality, integrity and availability of its assets by protecting them from unauthorized access breaches or disclosure. You can read more about our Information Security policy here.

Personal Data Protection

Personal information you provide to IDS through the Service is governed by IDS Information Security Policies. IDS identifies personal data as any type of information that identifies a natural person such as name, nationality, gender, religion, passport number, ID number, address, bank account, social security number, financial number, salary, unique fingerprint, face recognition, and unique login credentials- username and password.  IDS shall only use personal data on a need-to-know, need-to-use basis; our access to personal data shall be restricted to highly authorized personal and for a limited period of time.

Using our service shall hold you responsible for protecting and maintaining the confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to support@ids.com.lb or by calling us on any of the numbers listed on ids.com.lb/contact-us. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.

 

Intellectual Property

Content, logo and other visual media available on Libra website is the sole property of IDS and is protected by copyright laws.

Libra Financials ERP is fully developed and owned by IDS, and is registered under Intellectual Property rights at the Ministry of Economy and Trade, Lebanon.

 

Termination

In the case of abuse or intended misuse of any of the websites covered by this agreement, the abusive user account and accounts of related users will be terminated by IDS at its sole discretion.

 

Limitation of Liability

YOU AGREE THAT IDS SHALL NOT be liable for any loss or damage of information or computers and peripherals caused by:

    • Your failure to inform IDS about threats and vulnerabilities that can put your information and related IT equipment at risk of loss or alteration
    • Third party intervention and use of your system
    • Your inadequate Access control procedure
    • Your misuse of the Service
    • Your inability to maintain the service

 

Changes to these Terms and Conditions

IDS reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes.

 

 

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